Terms of Services

Introduction

Welcome to TROY Kelso Farms. These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website, we assume you accept these terms and conditions. Do not continue to use TROY Kelso Farms if you do not agree to all of the terms and conditions stated on this page.

Definitions

• “Company”, “We”, “Our”, or “Us” refers to TROY Kelso Farms.
• “Customer”, “You”, or “Your” refers to the person using our website and purchasing our products and services.
• “Products” refers to parrots, chicks, parrot eggs, incubators, and accessories sold by TROY Kelso Farms.

Use of Our Website

By accessing our website, you agree to use it only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of this site by any third party.

Purchases

Ordering

• All orders are subject to availability and confirmation of the order price.
• When you place an order, you will receive an acknowledgment email confirming receipt of your order. This email is an acknowledgment and does not constitute acceptance of your order.

Pricing and Availability

• We make every effort to ensure that the prices and availability of our products are accurate and up to date. However, prices and availability are subject to change without notice.

Payment

• Payment must be received in full before the shipment of your order. We accept various payment methods, including credit/debit cards and financing options where applicable.

Shipping and Delivery

Shipping Policy

• We offer shipping within specified areas. Shipping costs and times will vary depending on your location and the product purchased.
• We ensure that our birds and products are shipped safely and securely to minimize stress and potential harm.

Delivery Issues

• If there are any issues with delivery, such as delays or damage, please contact us immediately. We will work with you to resolve any problems.

Returns and Exchanges

Parrots and Chicks

• Returns or exchanges of parrots and chicks are subject to conditions and must be requested within a specified timeframe. Contact us directly for detailed return and exchange policies.

Parrot Eggs and Incubators

• Due to the nature of parrot eggs, returns are generally not accepted. Incubators may be returned or exchanged if they are defective or not as described, within a specified timeframe.

Health and Safety

Health Guarantee

• We guarantee that our parrots are healthy and free from diseases at the time of sale. Health certificates are provided with each purchase.

Vaccinations

• Our parrots receive appropriate vaccinations based on their species and health needs. Specific vaccination details will be provided upon request.

Liability

• TROY Kelso Farms is not liable for any damages that arise from the use of our website or products, including but not limited to indirect, incidental, or consequential damages.

Intellectual Property

• All content on this website, including text, graphics, logos, images, and software, is the property of TROY Kelso Farms and is protected by international copyright laws.

Privacy Policy

• Our privacy policy, which sets out how we will use your information, can be found [here]. By using our website, you consent to the processing of your data as described in the privacy policy.

Changes to Terms and Conditions

• We reserve the right to make changes to these terms and conditions at any time. Any changes will be posted on this page, and it is your responsibility to review these terms regularly to ensure you are aware of any changes.

Governing Law

• These terms and conditions are governed by and construed in accordance with the laws of The United States, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

Contact Information

If you have any questions about these terms and conditions, please contact us at info@troykelsofarm.com: