Privacy Policy

Introduction

TROY Kelso Farms is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using our website, you agree to the terms of this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Create an account on our website
  • Place an order for products or services
  • Subscribe to our newsletter
  • Contact us with inquiries or requests

This information may include:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information

Non-Personal Information

We may also collect non-personal information automatically when you visit our website, such as:

  • IP address
  • Browser type and version
  • Operating system
  • Pages you visit on our website
  • Time and date of your visit
  • Referring website addresses

How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing and fulfilling your orders
  • Managing your account
  • Responding to your inquiries and providing customer support
  • Sending you newsletters, promotions, and updates (you can opt-out at any time)
  • Improving our website and services
  • Monitoring and analyzing usage and trends to enhance your experience
  • Detecting, preventing, and addressing technical issues

How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights

You have the right to:

  • Access and review the personal information we hold about you
  • Request corrections to any inaccurate or incomplete personal information
  • Request the deletion of your personal information, subject to certain legal obligations
  • Object to the processing of your personal information in certain circumstances
  • Withdraw your consent to the processing of your personal information at any time

To exercise any of these rights, please contact us using the contact information provided below.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us understand how you use our site and improve your experience. You can control the use of cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our website after any changes signifies your acceptance of the updated terms.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@troykelsofarm.com

Our mission is to provide the highest quality birds, eggs, and avian equipment to parrot enthusiasts and breeders alike. 

Working Hours

Monday – Saturday
12:00 pm – 14:45 pm
Sunday – Thursday
17:30 pm – 00:00 pm
Friday – Saturday
17:30 pm – 00:00 pm

Contact Us

Address:

River Drive Cottonhall, CA 9622 USA

Email:

info@troykelsofarm.com

WhatsApp Support:

+1 (469) 261-5007