Modifying or Cancelling an Order
After you have placed an order, there is a very limited time in which you can cancel or modify it. Please email our customer service at info@troykelsofarm.com for assistance.
How to Use Promotion Codes
To use a Promotion Code, enter the Promotion Code into the “Promotion Code” field in the Cart or at Checkout.
- Identify the Promotion Code. It is a string of letters and numbers that appears in your email, advertisement, local ad, etc. (e.g., “circ2”)
- Enter the Promotion Code in the box provided in your Cart or in the payment page at Checkout.
- Your discount will be automatically applied to your order when you meet stated Promotion Code requirements.
How to order on TROY Kelso Farms
Buying from us is very simple. Just follow these 3 simple steps.
Step 1. Browse Catalog
- Browse our different pet categories and locate the pet you are interested in,
- Or type what you are looking for in the Search Box
Step 2. Add to Cart
- Click on the desired products
- Check the product images and detailed description provided
- Select Quantity
- Click “Add to Cart” to proceed
Step 3. Shipping Options
- Provide the required Shipping details and then proceed to checkout.
